This statement discloses the privacy practices for the Web sites provided by I Support Water, including and other sites served from this domain (collectively “the Sites”).

Information We Collect

  • We may ask for specific personal information about you when you inquire about an I Support Water service or product or register to download and use I Support Water software and services. For example, we may ask you for your e-mail address or phone number so we can provide you with additional materials or connect you with a representative.
  • We place email links on the Sites to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the Sites and our services, or review and discard the information.
  • We may automatically track certain information about your use of the Sites. The Sites may log IP addresses and browser types for system administration purposes. This information will be analyzed to constantly improve the value of the materials and services available on the Sites.

Use of Your Information

We will primarily use your personal information to provide you with services and products of I Support Water, its affiliates, service providers, partners and other third parties.

We also use your personal information to improve our marketing and promotional efforts, to analyze site usage, to improve our site and service offers, and to customize the Sites. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may also use your personal information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Terms of Use and this Privacy Policy.

I Support Water may disclose and transfer (whether in Hong Kong or abroad) your personal information to its agents, contractors, any third party service providers, any third party collection agencies, any credit reference agencies, any security agencies, any credit providers, banks, financial institutions, its professional advisers, any other persons under a duty of confidentiality to it and any of its actual or proposed assignees or transferees of its rights with respect to you for the purposes mentioned above.

Use by Service Partners

I Support Water may provide some of its products and services through contractual arrangements with affiliates, service providers, partners and other third parties. I Support Water and its service partners use your personal information to deliver their goods and services. I Support Water will encourage its service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to control by I Support Water Both Peak Alliance Limited  and its service partners may also use your personal information to inform you of other products or services available from I Support Water and its service partners. To opt out of receiving future notifications, please notify us by email at [email protected]


The Sites include links to many sites, and new ones are added all the time. This Privacy Policy applies to the Sites only. Any information you submit to linked sites will be subject to the privacy policies of those sites, if any. You should review those policies carefully.

Disclosures required by law

I Support Water may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We may attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or   when we are prohibited by law or court order from giving such notice.


You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Security Measures

I Support Water intend to apply commercially available technology and take reasonable and appropriate steps to guard against unauthorized access to any personal information that is stored electronically by I Support Water

Your Consent

By using the Sites, you consent to the terms of our Privacy Policy and to our processing of your personal information for the purposes given above We reserve the right to modify this policy and will post those changes here. Unless you opt out of receiving email notifications from us, we may also notify you by email of changes to this policy. If for some reason you believe that  I Support Water has not adhered to this Privacy Policy, please notify us by email at [email protected].